+64 3 669 3335

Do I need to wash my face mask before use?

Yes, please wash your mask before your first use.

Simply follow the 3 step wash routine:
1. Hand wash or machine wash your hannahmask, in cold or lukewarm water only. Making sure to use natural laundry products. Also best to pop mask(s) into a laundry wash bag when machine washing so the ear straps don't get caught on other garments or embellishments. 


2. Hang out to dry, preferably in the sun! Drying time can take 24-48 hours, or longer depending on the climate/season (especially in winter months).


3. Ensure your mask is completely dry before storing away in a clean dry area.

Washing your mask and using supplied adjusters can make the mask fit perfectly. 

How often do I need to wash my face mask?

If possible, we suggest washing your hannahMASK after each daily use. However we understand that with busy days/nights this may not always be an option. Just make sure you wash your hannahMASK as often as possible, at least every few days during frequent use.

How to wash hannahMASK

Simply follow the 3 step wash routine:
1. Hand wash or machine wash your hannahMASK, in cold or lukewarm water only.

Making sure to use natural laundry products. Also best to pop mask(s) into a laundry wash bag when machine washing so the ear straps don't get caught on other garments or embellishments. 


2. Hang out to dry, preferably in the sun! Drying time can take 24-48 hours, or longer depending on the climate/season.


3. Ensure your mask is completely dry before storing away in a clean dry area.

DO NOT:
-Tumble dry
-Use bleach or nasty chemicals on your mask.
-Avoid using fabric softener.

The first initial wash on the mask will shrink the natural cotton fibres for a better fit. If you need to enlarge the mask– wash in cold water and gently stretch fabric out when wet before hang drying. 

NOTE: With frequent use and wash, ear straps and/or adjusters can become worn out. Please ensure you wash the mask and apply adjusters gently and carefully. 

 

How to use hannahMASK?

1. Wash and dry completely before first use.

2. You may need to adjust length of ear straps with adjusters provided. Follow instruction video below to apply:

3. Pull one side of the mask strap around your ear.

4. Hold the mask over your mouth and nose and pull the other mask strap around the other ear.

5. Ensure your nose, mouth and chin are properly covered.

6. Once the mask is on comfortably and snuggly please refrain from touching and readjusting it.

7. Always wash your hands when putting on or removing the mask, and avoid touching other parts of your face frequently.

Where is hannahMASK made?

We are an Australian owned company and our hannahMASKs are responsibly made in South Korea by a team of talented seamstresses.

Is this face mask breathable?

hannahMASK is super breathable. Made from certified organic cotton and double layered, the thin sheets of cotton allow for easy breathing while being protected.

Our top quality organic cotton mask has a cotton count of 180-220 and a tighter weave you'll get better protection compared to fabrics with a looser weave where you can see light through the fabric. 

Keeping it as natural as possible. It's just organic cotton.  

What does the face mask protect you from?

hannahMASK is a general purpose face mask, however it is not a N95 or surgical grade mask, therefore cannot offer virus protection. hannahMASK can protect you in the below scenarios:

-If you're unwell, sneeze or cough, you can prevent germs and droplet particles from reaching others.


-If someone around you is sick, sneezes or coughs, a mask will provide some protection when worn and used properly.


-It provides protection during flu and allergy seasons throughout the year.


-hannahMASK can protect you from inhaling dust and pollution and other airborne particles.

Which mask sizes do you have?

As you can see below, we offer two mask sizes: Small and Large. Small is perfect for children between the ages of 3-8, while Large is best for children 8+ and adults. Currently, only Adult size available for pre-order.

The first initial wash on the mask will shrink the natural cotton fibres for a better fit. If you need to enlarge the mask– wash in cold water and gently stretch fabric out when wet before hang drying.  

How many times can I reuse my mask?

By following the suggested wash and care tips, your hannahMASK can be reused for 1-2 years or longer depending on frequency of use and wash. 

How do I dispose of my mask?

We’re happy to inform you that hannahMASK is completely biodegradable and compostable!

What are the warnings on this product?

CHOKING HAZARD small parts included, not suitable for children under the age of 2. 

RISK OF SUFFOCATION keep this mask away from babies and children under the age of 2. This mask and all included parts are not toys.

DO NOT put a mask on children under the age of 2. 

DO NOT put a mask on anyone who has trouble breathing, is unconscious, is incapacitated, or otherwise is unable to remove mask without assistance.

NOTE:

- This product is a general purpose mask and NOT A MEDICAL DEVICE.

- This cloth face mask DOES NOT have the same effectiveness as N95, P2, or surgical masks.